[Fix] The Default Gateway Is Not Available Keeps Happening

Despite that there are a lot of improvement on Windows 10, some Windows errors still persists in many cases. Among them, “the default gateway is not available” problem prevents users from having stable internet connection or connecting to the network. Luckily, we can fix this issue in most cases.

Tip: Before we move on to the possible solutions, you can turn off your router and modem, wait for a few minutes and then restart them. Check if the network connection issue still hangs. If it is just the same, try the following solutions one by one to remove default gateway not available problem.

Solution 1: Remove any McAfee programs

A lot of users report that “the default gateway is not available” issue was a conflict brought by McAfee security programs. If you have any McAfee security programs installed, go to Control Panel > View by category > Uninstall a program and completely uninstall any McAfee programs.

If removing McAfee works, you need to find a McAfee alternative to keep your computer from being infected. However, if removing McAfee does not help, get it back and try the next solution.

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Solution 2: Disable Auto Logon

It is interesting that “the default gateway is not available” issue almost appears on computers that has auto logon enabled. The auto logon feature keeps record of the user account when the computer was shut down, hence it can log the user account as soon as the computer restarts.

One effective way to disable the auto logon feature is to assign a password to all of the accounts on your computer. If you’re scared of forgetting your passwords, you can create hints for your passwords.

Solution 3: Update your network adapter drivers

Updating the network driver might also fix the default gateway is not available Windows 10 issue. Here is how to do that:

On Windows 10, search for and open the Device Manager. On its main window, expand the Network adapters, right-click on the network adapter that you are currently using and choose Update Driver from the context menu.

Click on Search automatically for updated driver software and allow Windows to search for and download any available software updates for your network adapter drivers.

If the search turns no results, or the driver update utility says your network adapter’s drivers are up to date, feel free to visit the official website of your computer’s or your network adapter’s manufacturer, check the list of their Download page and determine whether your network adapter’s driver is up-to-date. If a newer version of the drivers is available, download and install it on the affected computer.

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Solution 4: Uninstall your network adapter’s drivers

Uninstalling your network adapter’s drivers is yet another solution that you can use to try and fix “the default gateway is not available” problem on Windows 10. There are no worries about the uninstalling because Windows will automatically reinstall the driver once it reboots.

Also search for and open the Device Manager. Expand the Network adapters to find the one you are currently using. Right-click on it and choose Uninstall and confirm. Now restart your computer to have your network adapter detected and its drivers reinstalled once your computer boots up.

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Solution 5: Disable power saving on network adapter driver

The latest version of Windows 10 comes with new power saving feature that can disables certain drivers to conserve power. However, this feature can sometimes malfunction and disable the drivers permanently. Luckily, we have a way to disable this power saving feature.

To do that:

Search for and open the Device Manager. Expand the Network adapters to find the network adapter that you are currently using. Right-click on it and choose Properties. 

Go to the “Power Management” tab and uncheck the “Allow the computer to turn off this device to conserve power” option. Click “OK” to save the change.