How to Fix DNS Server Not Responding Error (2020 Update)

How to Fix DNS Server Not Responding Error (2020 Update)
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The Domain Name System (DNS) is a hierarchical decentralized naming system for computers and services connected to the network. DNS plays an important role in translating hostnames to IP addresses since it is easier for us to remember a hostname rather than its IP address. Without DNS, surfing the web would not be easy.

Sometimes, when you are trying to connect a device to network, the internet connection may fail with a DNS server is not responding error. There could be several reasons for this, but you can find a way to fix DNS problems

the DNS server isn’t responding

In this article, we describe the possible solutions to remove the DNS server is not responding error. Follow the easy guide below and have a try!

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#1. Change the DNS Server

One way to fix this error is to change the DNS server to OpenDNS or Google DNS, and this is pretty easy by following these steps:

  1. Press the Windows logo key and X to call out the power user menu.
  2. Choose Network Connections and then Change adapter options.
  3. Locate your network connection and choose Properties form the right-click menu.
  4. Double click the Internet Protocol Version 4 (TCP/IPv4) to launch its properties.
  5. Select Use the following DNS server addresses option.
  6. Enter 8.8.8.8 as Preferred DNS server enter and 8.8.4.4 for Alternate DNS server. You can also use 208.67.222.222 as Preferred DNS server and 208.67.220.220 as Alternate DNS server.
  7. Save the change and check if DNS server not responding issue is gone.
change DNS server

#2. Automatic & Disable IPv6

Similarly, choose Obtain DNS server address automatically under Internet Protocol Version 6 (TCP/IPv6) or simply disable IPv6. How to fix DNS server not responding in this way?

  1. Also, go to Network Connecrtions and then Change adapter options.
  2. Right-click on your network connection and then choose Properties.
  3. Double-click Internet Protocol Version 6 (TCP/IPv6) and then check Obtain DNS server address automatically. Then click OK to confirm the change.
  4. If the above does not make any sense, try unchecking IPv6 option to disable it.
obtain DNS server address automatically in IPv6

#3. Restart & Reset the Router

First of all, you can try restarting the router.

  1. Remove the power cord of your router.
  2. Wait for all the lights to go out.
  3. Restart the router.

If this does not help, then reset the router to its default settings. Bear in mind that resetting your router to its default factory settings will also reset your router’s password.

  • Open your router’s configuration webpage. Find the Reset option and click on it.
  • You can also press the Reset button on the router. Press and hold it for about 10 seconds before release.
reset the router

#4. Clear DNS Cache & Reset Your IP

Here is how to do that:

  1. In Windows search bar, type CMD and then run command prompt as administrator.
  2. In the command prompt window, execute these commands one by one: ipconfig /flushdns -> ipconfig /registerdns -> ipconfig /release -> ipconfig /renew
  3. Restart your PC and try to access the website again.
clear dns cache and reset IP

If the above solutions do not help remove the Windows 10 DNS server not responding error, go on with the next ones.

#5. Enter MAC Address Manually

Media access control address (MAC address) is also called LAN address, Ethernet address or physical address. MAC address is used to uniquely mark a network card in the network. If a device has one or more network cards, each of them needs and will have a unique MAC address.

To fix the DNS server is not responding error, entering the MAC address manually could be a solution. But before you start, you need to figure out what is your MAC address.

  1. Run command prompt using administrator previledge.
  2. In the elevated command prompt window, run ipconfig /all command. From the list of information, find the value of Physical Address and take a note of it somewhere.
  3. Next, go to Network Connections and then Change adapter options.
  4. Find your network connection and select its Properties.
  5. Select Client for Microsoft Networks (it is selected by default) and click Configure.
  6. Go to Advanced -> Network Address -> choose Valune.
  7. Type the physical address you just saved from the command prompt window.
  8. Click OK -> OK to confirm the change.
find the MAC address
Enter MAC address manually

See also: [Fix] Side by Side Configuration Is Incorrect Error in Windows 10

#6. Update Your Drivers

Windows 10 DNS server not responding might be caused by an old or incorrect driver. So updating your driver to the latest version can be a good trying.

To do this:

  1. Right-click the windows Start menu and choose Device Manager.
  2. Expand Network Adapters.
  3. Select your adapter, right-click on it, and choose Update Driver.
  4. Click the Search automatically for updated driver software option do update driver automatically OR click the Browser My computer for device software option to add the driver you download from the manufacture’s website.
  5. No matter you choose either one, follow the instruction to complete the update.
  6. Restart your computer to see if DNS server not responding issue gets fixed now.
choose update drive
choose how do you want to update the driver

#7. Disable Secondary Connections

If you have more than one network connections available, you can disable them and only leave the one you are currently using there.

Go to Netwrk Connection, right-click on all the target connections and choose Disable.

disable secondary connections

#8. Disable Your Antivirus & Firewall

To protect your PC from malicious users, you had better enable antivirus software and firewall. However, such kind of software can interfere with your internet connection in some cases.

To figure it out, you can temporarily disable the antivirus and firewall applications (especially released by the third-party), which is pretty easy to perform.

If your antivirus and firewall are proved to bring the DNS server not responding Windows 10 issue, you may consider using Windows defender instead.

#9. Uninstall Recently installed Software

Some users reported that they had successfully solved this issue by uninstalling the recently installed third-party software, as they found that such software was changing their DNS addresses.

Being the case, recall what kind of software you have installed before you find the DNS server is not responding. Uninstall them to have a look.

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Above are the possible ways to remove the DNS server not responding Windows 10 issue. Just give them a try!